Mrpunter Casino
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Three short checks

What does Mrpunter Casino need for account verification?

The licence obliges us to confirm who you are, and your check is normally finished within 27 hours.

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Six facts

Every answer you need in one panel

Read this before you open the verification page and start sending files.

Who checks

Mrpunter Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/125/2015

How long

27 hours

Deadline

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+
Getting it right first time
1

All four corners visible

Photograph your proof of identity with every corner inside the frame and no glare across the photo page; a straight, well-lit original beats a scan of a scan every time.

2

Match the address exactly

Open a recent bill or bank statement for proof of address and check that your name and the address on your casino account match it letter for letter.

3

Show name and digits

Find the payment method you used and take a screenshot that shows your name and the last digits, then hide anything you would rather keep private.

4

One clean approval

Send the files and leave the rest to us; you can watch the outcome by email, and a quick reply with a sharper picture fixes most hold-ups.

Sent correctly

Files we check, and what they confirm

Handy while you sort through the papers already sitting in your inbox.

Proof of identity
Your name and date of birth
Photo page, all corners, no glare
Proof of address
Where you actually live
Your name, address, dated within recent months
Payment method screenshot
The account you paid from
Your name and the last digits
Proof of identity with a selfie
That the document is yours
Your face and the photo page together
Three checkpoints
1

Before the payout, not after

Cashing out is the point where your money leaves the account, so the license requires confirmation of your identity first. Proof of identity and proof of address settle it.

2

Explain where the funds began

Sum that sit far outside your normal pattern make the licensing rules ask for context on the money behind them, so you may be asked for a payment method screenshot alongside your identity papers.

3

One detail, quickly cleared

Details that differ between your profile and the file you sent need to be reconciled before the check closes, which usually means one corrected document showing your current name and address.

Money origin

Why does it matter where my money came from?

Holding a Malta Gaming Authority licence under MGA/B2C/125/2015 obliges this casino to understand the origin of money it handles, so the question follows the rules rather than your behaviour. Plenty of ordinary players answer it once with a payslip and hear no more about it.

One or two of these usually close the question:

  • Recent payslips from your employer
  • Bank statement showing salary
  • Tax return or income record
  • Proof of a property sale
  • Evidence of an inheritance
Four snags

Get your file through on the second try

You will recognise the usual snags and fix yours without a second rejection.

An out-of-date address file

Proof of address stops counting once it is older than the short window the licence demands, however genuine the bill itself may be. Send a bill issued in the last three months; Pick a utility or bank letter dated recently

Matching profile, matching file

A name spelled differently, or a previous address, breaks the link between your profile and the paper, so the checker cannot confirm both belong to you. Update your profile to match the document; Send a bill carrying your current name

A file that finally reads cleanly

Corners trimmed away or a glare across the middle leave the checker unable to read the details that prove the document is yours. Lay the document flat in good light; Fit the whole page inside the frame

Screen capture of a document

Captured images of a screen lack the texture and depth of a real document, so a photo of the paper itself is what gets accepted. Photograph the paper document directly; Avoid screen captures of any kind
Six common questions

Common questions about document checks

01When does Mrpunter Casino actually need my documents?+
Documents are due at the latest before your first withdrawal, as our Malta Gaming Authority licence requires. The check can start earlier, at sign-up or when you make your first deposit, so have the files ready.
02Is a phone photo good enough for the identity check?+
Yes, phone photos are fine as long as the whole card is in frame and the print is sharp. Daylight beats flash, and a flat surface beats your hand. Save the pictures as files before you attach them.
03Will I have to send everything over again in a few months?+
Usually no, once a file is accepted it stays on record. A new request only comes if a document expires or your details change. Fresh payment proof may be asked for when you switch method.
04What happens if my surname changed since signing up?+
Send the identity document in your current name, plus the paper that links the old name to the new one, such as a marriage or deed document. The address proof should show the same current details. Any mismatch is what holds a payout.
05Are my documents safe once I upload them?+
Files travel over 128-bit SSL and are seen only by the team that reviews them. We keep them for the purpose of the licence and the AML rules, never for marketing. You can request a copy or ask about your data at [email protected].
06How long does the check take once I have sent everything?+
Most files are reviewed within 27 hours of arriving. Clear photos of all requested pages are approved in one pass, while blurry or cropped ones start the clock again. Replies go to your registered address.
Ready to clear

Clear your account and cash out freely

Once the check clears, withdrawals leave your verified account in 10 minutes rather than waiting in a queue.

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